New Whistler Lifts Delayed due to Supply Chain and Labor Challenges

The top executive at Doppelmayr Canada apologized Friday for delays in completing the new Big Red Express and Creekside Gondola on Whistler Mountain. While both new lifts were originally scheduled to be commissioned before the resort’s November 24th opening day, Big Red is now expected to open in early December with Creekside’s timing to be determined. The new 10 passenger gondola’s 13,000 foot haul rope has not yet arrived in Whistler.

Doppelmayr agreed to build the new six passenger chairlift and 10 passenger gondola at Whistler in November 2021. The ambitious project is the largest in the Epic Lift Upgrade initiative to build new lifts across a dozen Vail Resorts. Contracts for all 18 lifts were split roughly evenly between the two largest manufacturers, both of which face supply challenges amid high demand. “We would like to apologize to all who plan to visit Whistler Blackcomb and the impact they may experience as the result of the delayed opening of both Big Red and the Creekside Gondola,” said Luc Guy, CEO of Doppelmayr Canada. “We experienced significant global supply chain and shipping challenges, and did not anticipate delays to this degree. We understand the importance of these projects, and how this delay will impact uphill access and the overall guest experience out of Creekside. We are doing everything we can in partnership with the Whistler Blackcomb team to complete the gondola as safely and quickly as possible. We will move with urgency and align to all safety protocols once the haul rope arrives, and we are confident that the new Creekside Gondola will truly provide an improved experience for visitors to these beautiful mountains.”

In addition to supply chain delays, Doppelmayr also faces a labor shortage. Whistler Blackcomb employees have been providing extra support to the installation team and Vail Resorts is bringing in additional lift mechanics from its recently-closed Australian mountains to assist. “We appreciate Doppelmayr’s commitment to this project and their partnership,” said Whistler Blackcomb Chief Operating Officer Geoff Buchheister. “We are disappointed that these projects are delayed and I want to reiterate my gratitude for the incredible Whistler Blackcomb team and all they have done – and continue to do – in service of these projects and the guest experience. We are focused on what we can control and remain resolute on finishing these projects as quickly as possible, while still providing a great start to the season for everyone who joins us.”

Whistler Blackcomb will modify its opening strategy with a focus on offering as much terrain as possible, particularly on Blackcomb Mountain where all lifts are operable. The resort will also offer free and frequent bus service from Creekside to Whistler Village until the new lifts open. Guests arriving from Creekside will be offered priority access to both the Whistler Village and Blackcomb Gondolas. Base area lifts will also open 15 minutes early – at 8:15 am – conditions permitting until Big Red and Creekside are completed.

News Roundup: Long-Awaited

No Injuries Reported in Cypress Mountain Tower Flying Incident

A helicopter pilot was forced to release a tower head bound for Cypress Mountain’s new chairlift Friday when weather conditions became unfavorable. The Sikorsky S-61 helicopter landed safely but the uppermost section of tower 6 was damaged beyond repair. “A fog bank moved quickly and unexpectedly into the work zone as the assembly was being set,” read a statement from the resort. “During the helicopter’s exit from the fog – as required by safety protocols – the load was jettisoned to allow the helicopter to safely reposition to an area with greater visibility, then navigate back to and land at the base area,” the statement continued. The helicopter was being operated by VIH Aviation Group of North Saanich, British Columbia and had been hired by Doppelmayr Canada to install towers at Cypress. Work was temporarily suspended after the incident and Worksafe BC as well as aviation authorities are investigating.

“Safety protocols were strictly followed, and the critical and fortunate outcome is that no one was injured,” said Russell Chamberlain, president and general manager of Cypress Mountain. “We expect this incident will alter the schedule, but not in a way that causes an actual setback in timing.” Doppelmayr is working to replace damaged components at factories in Salt Lake City, Utah and St.-Jérôme, Quebec.

The SkyQuad is replacing a 1968 Mueller double on the upper mountain. Cypress said that despite the setback, Doppelmayr expects to have the new lift operational as planned in mid-December.

News Roundup: Reimagine Crystal

Loon Mountain to Build New Lift at South Peak

Loon Mountain Resort today unveiled plans for its tenth chairlift, a quad servicing 30 acres of new terrain on South Peak. The expansion will feature a Doppelmayr Alpenstar fixed grip lift with loading conveyor, a guest service facility and fully automated snowmaking. This will increase Loon’s beginner terrain by over 50 percent and bring the resort above 400 acres total. Initial work is already underway and the long-awaited expansion will open for the 2023-24 ski season.

The yet-to-be-named quad chair will load at the bottom of the existing Escape Route trail and service 500 vertical feet of beginner and low intermediate terrain. For guests looking for more advanced skiing, the new lift will also serve as a connection from parking lots in the town of Lincoln to the Lincoln Express and the rest of Loon Mountain. “Providing lift access and more skiing and riding closer to downtown Lincoln is exciting—and unique—particularly in the East,” said Brian Norton, Loon’s president and general manager. “Adding lift service just a mile and a half from Interstate 93, in the center of Lincoln, improves the guest experience immensely and is something we’ve been focused on for many years,” Norton added.

The South Peak expansion comes hot on the heels of two major lift upgrades, both part of the Flight Path: 2030 capital improvement roadmap. Kancamagus 8 opened in 2021 and a new Seven Brothers Express quad will debut this season, making the South Peak lift will Loon’s third new lift in three years. “The South Peak expansion has been a key part of Loon’s master plan for decades and we are thrilled to be moving towards the next major milestone of Flight Path: 2030,” noted Jay Scambio, COO of Boyne Resorts. Future phases of the plan include a replacement of the gondola and upgrades to the North Peak and Lincoln Express lifts.

With Loon’s announcement of South Peak expansion, Boyne Resorts is on track to build at least five new lifts across its network in 2023. Other projects include the new Lone Peak Tram at Big Sky, Camelot 6 at The Highlands, the West Mountain expansion at Sugarloaf and a Barker Mountain Express replacement at Sunday River.

News Roundup: Allegations

  • With energy at a premium in Europe, Leitner showcases technology which regulates the speed of a ropeway based on rider demand.
  • The nonprofit which has been running Big Squaw says the sale to Big Moose Development still hasn’t been completed and this season will continue as normal.
  • Sugarbush confirms a Heaven’s Gate replacement is in the works but it won’t happen in 2023 as lift prices surge and lead times increase.
  • Ropeway pioneer Willy Garaventa dies at the age of 88.
  • Los Angeles releases the Environmental Impact Statement for the Dodger Stadium gondola project.
  • Names for the five new Skytracs at Jack Frost Big Boulder are: Blue Heron, Harmony, Paradise, Pocono and Tobyhanna.
  • Groupe Le Massif remains interested in acquiring Mont-Sainte-Anne from Resorts of the Canadian Rockies and would also be open to acquiring Stoneham as part of a deal.
  • After multiple years of construction, Ontario’s Mt. Baldy finally has a new chairlift.
  • Mount Snow will sell more double, triple and quad chairs for charity.
  • New York’s Attorney General sues the owners of Labrador Mountain and Song Mountain, alleging their purchase and closure of nearby Toggenburg was anti-competitive. Former Toggenburg/current Greek Peak owner John Meier agreed to pay the State $195,000 and will cooperate in the case against Labrador and Song’s parent company.
  • The Governor of Utah throws his support behind the Little Cottonwood gondola project.
  • A new document shows where Mammoth’s relocated Panorama Gondola and new Big Bend chairlift would run as part of the Evolving Main project.
  • The Commonwealth of Pennsylvania again seeks an operator to revive the Denton Hill Ski Area.

Snowriver to Build Six Pack at Jackson Creek Summit

The rumors were true – the first detachable chairlift in Michigan’s Upper Peninsula will debut for the 2023-24 season at Snowriver Mountain Resort. The Doppelmayr six place will replace Chippewa, Leelinaw and Voyagers at Jackson Creek Summit, formerly Indianhead. The existing double, triple and quad have a combined design capacity of 5,250 passengers per hour, though that capacity has not been realized for years. The replacement lift will include 53 chairs yielding a capacity of 2,800 skiers per hour with the opportunity to go to 3,200 per hour if needed. It will take the name Voyageur Express and run from the bottom of Leelinaw to the top of Chippewa. With a line speed of 1,000 per minute, ride time will decrease from eight-plus minutes to just 3.5 minutes. “The new lift will greatly enhance our guest experience at Jackson Creek Summit,” said newly-hired General Manager Benjamin Bartz. “Because the new lift will be much easier for guests to load and unload, we anticipate smoother operations, meaning guests will spend more time skiing and less time sitting on a lift.”

The project is the second announced for next year by Midwest Family Ski Resorts, which already operates five detachable lifts across its resorts. The company previously announced plans to build another six pack at Lutsen Mountains next summer. “High speed lifts are a perfect fit for our Midwest ski areas,” explained Charles Skinner, President and owner of Snowriver, Granite Peak and Lutsen Mountains. “Most skiers need to stop and rest every 500-700 vertical feet, about two-thirds of a mile, which happens to be the length of our runs. So, rather than stopping to rest on the side of the trail as is the case for most skiers on a longer Western slope, skiers at our resorts simply rest on the three minute ride back up the mountain. High speed lifts transform the ski experience at our resorts from spending most of the ski day riding the chairlift or waiting in line to enjoying most of the day skiing down the hill,” Skinner continued.

The Voyageur Express line has already been cleared and the lift will be completed for the 2023-24 winter season.