The gondola at Kicking Horse, British Columbia suffered a serious incident this morning when a hanger snapped, causing a cabin with eight riders to fall to the ground. Thankfully the fully loaded carrier had just departed the bottom station and was approximately one meter off the ground. There were no serious injuries among affected passengers. Crews worked for hours to evacuate guests from the rest of the lift by rope and helicopter. It was a powder day with 23 centimeters falling in the previous 24 hours and the lift was reportedly quite full at the time of the incident.

“At 9:20 am, an incident occurred involving a cabin at the base terminal of Golden Eagle Express gondola,” a statement from the resort read. “Our patrol team and first responders were rapidly dispatched on scene,” the statement continued. “Our trained maintenance team will be working to unload the passengers as per standard operating procedures. A full inspection has been initiated to determinate and analyze root causes. Teams from the manufacturer and relevant authorities have been called in to further assist. No lifts will be open to the public today, the resort will be closed for the remainder of the day. Please note Golden Eagle Express gondola will remain closed until further notice. An update will be provided later today with regards to regular operations.”

The Golden Eagle Express was constructed by Leitner-Poma in 2000 and is a workhorse, operating daily in both winter and summer as well as nights. It’s one of the longest and tallest gondolas in North America with 55 cabins carrying skiers more than 3,500 vertical feet. Without the gondola, approximately 70 percent of the mountain cannot be accessed.

Technical Safety BC oversees passenger ropeways in the province and will conduct an inspection and investigation before the lift can be re-opened.

Update 8:00 pm: Kicking Horse reported all guests were safely evacuated from the lift by rope and helicopter by late in the day. “Our sincere apologies go out to every one of our guests who have had to go through this experience today, and we thank them all for their patience and understanding” said Richard Oszust, Area Manager. Kicking Horse will reopen the lower mountain tomorrow, serviced by the Catamount and Pioneer chairlifts. The gondola and upper mountain will remain closed until further notice.